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The AI-native Voice of the Customer platform that acts as your 'Customer Second Brain' SentiSum is the AI-native Voice of the Customer platform. It acts as your ‘Customer Second Brain’ — unifying every feedback signal and powering action where customer retention is won or lost. It listens across every interaction … [voir plus]

Transforming CX with AI-Powered Customer Support. Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool … [voir plus]

Spectrm empowers brands to automate one to one conversations with customers in real-time on search, social and display. Make messaging your #1 CRM channel to build lifelong customer relationships. Spectrm is the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, teams … [voir plus]

When your customers talk, Tethr listens. Tethr is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. Voice-to-text Transcription, Speech Analytics, Voice of the Customer, … [voir plus]

Make your work flowTM Ushur delivers the world’s first AI-powered Customer Experience AutomationTM platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind … [voir plus]

ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]

No-code Conversational AI Platform for Customer Service Automation. Smart Interactions and Workflows made easy. Visor.ai is an Artificial Intelligence-powered platform that enables to optimize and automate Customer Service interactions without coding. If your team struggles to manage a huge volume of contacts and handles recurrent communications through calls, messages or … [voir plus]

CX sin fricciones, con tecnología que se adapta y un equipo que acompaña: el aliado tecnológico de las grandes empresas. Combinamos IA Conversacional y Automatización para transformar cada interacción, unificando y optimizando la experiencia del cliente de principio a fin. Artificial intelligence, Customer service technology, Machine learning, Customer experience, automation, … [voir plus]

Building the VOICE of Your Brand! Top 30 startup in Asia (Enterprise SG/SFF). Amazon Alexa Agency (Partner) of the Year. Winimy is an AI-powered omnichannel customer engagement solution for bespoke customer experience. With our expertise and Conversation Engine architecture for artificial intelligence (AI) chat and voice solutions, we design the … [voir plus]

XSELL transforms the way businesses interact with their customers by discovering and amplifying the top performing call center agent behaviors that lead to successful business outcomes. To do this, XSELL leverages artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they … [voir plus]

The customer support automation platform you won't outgrow. Powered by AI. Built for CX. Ultimate is now a @Zendesk company! Head over to our Zendesk page for the latest #ZendeskAI agent updates: https://zdsk.co/ZendeskAIAgents Artificial Intelligence, Deep Learning, Natural Language Processing, Automation, AI, Customer Experience, Customer Service, Intelligent Virtual Assistant, Intelligent … [voir plus]