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CMSWire
Your guide to delivering game changing customer experiences. Produced by Simpler Media Group, CMSWire is the leading publication covering digital customer experience methodologies, tools and operations. We speak to CMOs, CX Executives, Directors of Digital, E-commerce leaders and Customer Service leaders. Our daily updates, research, podcasts and learning events act … [voir plus]
Heyday by Hootsuite
Conversational AI platform that empowers brands to deliver exceptional experiences at scale. Heyday is a conversational AI platform on a mission to make buying from a brand as easy as messaging a friend. Using our AI-powered virtual assistant, live chat and video shopping features, shoppers can get the same interactive, … [voir plus]