
Observe.AI
The AI platform for contact centers
Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction.
With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty.
Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint.
Machine Learning, Artificial Intelligence, Conversation Intelligence, Contact Center Quality Assurance, Call Center Quality Assurance, Speech Analytics, and Agent Performance & Coaching
Observe.AI | Contact Center AI Software
Automate customer calls with voice AI, augment agents with real-time assistance, and auto QA 100% of interactions, all on the Observe.AI conversation intelligence platform.