Tethr, a Creovai company
When your customers talk, Tethr listens.
Tethr and Awaken Intelligence have merged to become Creovai, bringing together best-in-class conversation intelligence and real-time agent guidance.
Together, we share a vision of AI’s power to transform customer and employee experiences. Our solutions enable contact center leaders to find new ways to improve experiences and retention for agents and customers, increase sales, and reduce the cost of service. Our promise is to provide the fastest ROI, easiest-to-use solution, and most trustworthy insights that our customers can act on to maximize business outcomes.
Founded in 2012 by experts in the science behind customer experience, Tethr (now Creovai) uses speech and text analytics, powers it with AI and machine learning, and then gives you practical, proven steps to improve every metric that matters. We integrate with your favorite business tools, like Salesforce, Zendesk, Zoom, Qualtrics, Glia, and more.
Our fully remote workforce includes team members from all over the United States. Together, we help customers listen to their customers to improve the metrics that matter.
Voice-to-text Transcription, Speech Analytics, Voice of the Customer, Employee Insight, Customer Satisfaction, Business Intelligence, Virtual Team Productivity, Collaboration, artificial intelligence, machine learning, customer experience, customer service, customer loyalty, customer effort, generative ai, and large language models
Tethr | The fastest path to contact center improvement.
Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.