
Balto
Balto is contact center AI that helps you solve your customers’ problems faster.
Balto is contact center AI that helps you solve your customers’ problems faster.
🤯 Insights: AI analyzes your conversation data and shares its findings.
🤯 Coaching: AI prepares coaching packets for your supervisors.
🤯 Compliance: AI finds compliance issues.
🤯 Quality: AI scores your calls.
🤯 Guidance: AI helps human agents solve customers' problems.
🤯 Notes: AI takes great notes.
Balto powers the entire contact center to help you go faster.
Balto AI | Contact Center AI Software
Balto is the #1 Contact Center AI software. Explore agent guidance, automated QA, business insights, coaching, call summarization, and more.