An AI Powered Contact Center Solution for Salesforce.

Natterbox is an AI Powered contact center solution that's embedded and managed inside Salesforce. We help Salesforce-first companies to personalize their conversation journeys for improved customer experience and boost productivity for their sales and service teams.

Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.

CRM, Mobile, CEM (Customer Experience Management), Intelligent Call Routing, Call Blocking, Call Recording, Business Continuity, Cloud PBX, Cloud Voice Services, Call Centre, FSA-Compliant Mobile Call Recording, Telephone Analytics, Voice Monitoring, Call Reporting, CTI, Telephony, Call Recording, Call Routing, Salesforce CTI, Speech Analytics, IVR, contact center, AI, and ChatGPT