
Linc by Capacity
Gen 3 CX Automation Purpose Built For Retail
Since being acquired in 2024 by Capacity, the Linc LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.
Linc is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI.
We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.
Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.
Product Recommendations, SaaS Platform, eCommerce, Decrease Cost, Returns, Customer Experience, Customer Care Automation, Chatbot, Voice assistant, Facebook Messenger, Amazon Alexa, Customer Engagement, Customer Retention, Automated Assistance, Chatbot Platform, CX Automation, Conversational Commerce, eCommerce, GPT, ChatGPT, LLM, and AI
The AI-Powered Customer Support Built for Retail
Automate 90% of customer inquiries with AI for retail. Boost conversions, slash costs, and deliver instant, human-like support.