INNOVATIVE. INTREPID. BOLD.

HFS Research is a leading global research and advisory firm helping Fortune 500 companies through IT and business transformation with bold insights and actionable strategies.​

With an unmatched platform to reach, advise, and influence Global 2000 executives, we empower organizations to make decisive technology and service choices. Backed by fearless research and an impartial outside perspective, our insights give you the edge to stay ahead.​

Our expert analysts work directly with your team through agile, hands-on workshops designed to drive meaningful change. We don’t just spot trends—we deliver actionable insights that fuel market-leading strategies.​

At HFS, you engage directly with the industry’s leading minds, bypassing the "B-team" approach. From innovation workshops to strategic advisory, HFS is your partner for bold decisions that lead to sustained success.

Automation, Smart Analytics, Business Services, “As-a-Service” Economy Experts, Customer Experience Management, Outsourcing, blockchain, Artificial Intelligence, IT Services, Sourcing and Procurement, Engineering Services, Digital HR, Supply Chain, Energy and Utilities, Healthcare and Life Sciences, BFSI, OneOffice, Business Operations, Cognitive Analytics, Machine Learning, Finance and Accounting, Oil and Gas, Change Agents, Manufacturing Services, ServiceNow Services, Microsoft Dynamics Services, Workday Services, CX, Travel and Hospitality, IT Infrastructure Services, Triple-A Trifecta, Digital OneOffice, Telecom Services, Retail Services, Digital Transformation, SaaS Services, Big Data, Small Data, AI, BPO, GenAI, GenerativeAI, and Sustainability