Thread seamlessly connects MSPs and their clients in the apps they use every day, enabling service magic ✨

Thread offers an efficient, AI-powered workspace—including chat, inboxing, automations, and AI—to enable MSPs to be real strategic partners as an AI Service Desk.

Customers get help when and where they want it without unsatisfying processes and frustrating resolution times; MSPs can support more requests and provide true value rather than being bogged down by phone calls, broken processes, and complex tech stacks.

Managed Service Provider, Microsoft Teams, Slack, ChatGPT, Azure OpenAI Service, Intelligent Workflows, and Agentic AI