Data & IA
Data & IA : enjeux, bonnes pratiques et impacts
e-bot7 - AI for Customer Service (acquired by Liveperson Inc)
We automate conversational workflows with Artificial Intelligence. Simple. Fast. Efficient. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves … [voir plus]
Pypestream
The Happiness Platform Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the … [voir plus]
ViaSay (ex Mindsay)
ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]