Data & IA

Your guide to delivering game changing customer experiences. Produced by Simpler Media Group, CMSWire is the leading publication covering digital customer experience methodologies, tools and operations. We speak to CMOs, CX Executives, Directors of Digital, E-commerce leaders and Customer Service leaders. Our daily updates, research, podcasts and learning events act … [voir plus]

Supercharge your customer experience with AI automation across chat, search, messenger, knowledge management and more. Trusted by over 1,000 companies globally to impove customer experience at scale, resolve customer service issues automatically, and boost sales. Supercharge your customer experience with AI automation across chatbot, search, messenger, knowledge management and more. … [voir plus]

[Automatic translation follows] Your AI voice & messaging agents capable of optimizing your customer acquisition, retention and recovery journeys. Opportunity designs intelligent agents that transform the customer experience, simplify and accelerate acquisition, retention and recovery. Available 24/7, they adapt to your needs, offering a fluid and personalized conversational experience. Opportunity … [voir plus]

See Around the Corner. Quid stands at the forefront of AI-driven consumer and market intelligence. Our generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid … [voir plus]