Enjeux & métiers

When your customers talk, Tethr listens. Tethr and Awaken Intelligence have merged to become Creovai, bringing together best-in-class conversation intelligence and real-time agent guidance. Together, we share a vision of AI’s power to transform customer and employee experiences. Our solutions enable contact center leaders to find new ways to improve … [voir plus]

Make your work flowTM Ushur delivers the world’s first AI-powered Customer Experience AutomationTM platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind … [voir plus]

ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]

No-code Conversational AI Platform for Customer Service Automation. Smart Interactions and Workflows made easy. Visor.ai is an Artificial Intelligence-powered platform that enables to optimize and automate Customer Service interactions without coding. If your team struggles to manage a huge volume of contacts and handles recurrent communications through calls, messages or … [voir plus]

Transformamos el servicio al cliente del Enterprise, automatizando lo repetitivo y escalando lo crítico con IA. Combinamos IA conversacional y automatización para aprovechar el poder de las interacciones y mejorar la experiencia del cliente en cada contacto. Artificial intelligence, Customer service technology, Machine learning, Customer experience, automation, Conversational A.I , … [voir plus]

Building the VOICE of Your Brand! Top 30 startup in Asia (Enterprise SG/SFF). Amazon Alexa Agency (Partner) of the Year. Winimy is an AI-powered omnichannel customer engagement solution for bespoke customer experience. With our expertise and Conversation Engine architecture for artificial intelligence (AI) chat and voice solutions, we design the … [voir plus]

XSELL is transforming how businesses interact with their customers to build more meaningful relationships, in real-time. XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact … [voir plus]

The customer support automation platform you won't outgrow. Powered by AI. Built for CX. Ultimate is now a @Zendesk company! Head over to our Zendesk page for the latest #ZendeskAI agent updates: https://zdsk.co/ZendeskAIAgents Artificial Intelligence, Deep Learning, Natural Language Processing, Automation, AI, Customer Experience, Customer Service, Intelligent Virtual Assistant, Intelligent … [voir plus]