Enjeux & métiers

Sentisum is an advanced AI Insights company that brings together all your customer conversations and feedback. SentiSum turns every customer feedback into clear, easy-to-use insights. We scan, analyze, and alert you to issues instantly, so you can keep customers happy and build a stronger brand. We're on a mission to … [voir plus]

Transforming CX with AI-Powered Customer Support. Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool … [voir plus]

[Automatic translation follows] Technology is nothing without creativity. #CustomerExperienceInteraction #IntelligentProcessAutomation #AI_Analytics We believe in a successful combination of people & technology SOGEDES supports you in the successful design and digital transformation of your customer communication, business processes and the management of employee resources involved. "Anything as a Service" We offer … [voir plus]

Solvemate enables brands to deliver quality customer service through meaningful conversations. Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when … [voir plus]

Spectrm empowers brands to automate one to one conversations with customers in real-time on search, social and display. Make messaging your #1 CRM channel to build lifelong customer relationships. Spectrm is the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, teams … [voir plus]

AI Selfcare Automation for the Insurance Industry We help Insurance professionals with policy & claim management automation using vertical GenAI models...It’s easy and it’s hallucination-free. Spellz Selfcare Portal-as-a-Service (SPaaS) is an innovative LLM-powered selfcare interface that can process any policyholder request, from simple administrative questions to complex claim notices. 🔐 … [voir plus]

Our vision is a world without queues, without keypad navigation, with instant service. Our vision is a world without queues, without keypad navigation, with instant service. We’re proud to transform the customer experience for hundreds of millions of consumers around the world, powering millions of interactions every day across our … [voir plus]

When your customers talk, Tethr listens. Tethr and Awaken Intelligence have merged to become Creovai, bringing together best-in-class conversation intelligence and real-time agent guidance. Together, we share a vision of AI’s power to transform customer and employee experiences. Our solutions enable contact center leaders to find new ways to improve … [voir plus]

Make your work flowTM Ushur delivers the world’s first AI-powered Customer Experience AutomationTM platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind … [voir plus]

ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]

No-code Conversational AI Platform for Customer Service Automation. Smart Interactions and Workflows made easy. Visor.ai is an Artificial Intelligence-powered platform that enables to optimize and automate Customer Service interactions without coding. If your team struggles to manage a huge volume of contacts and handles recurrent communications through calls, messages or … [voir plus]

Transformamos el servicio al cliente del Enterprise, automatizando lo repetitivo y escalando lo crítico con IA. Combinamos IA conversacional y automatización para aprovechar el poder de las interacciones y mejorar la experiencia del cliente en cada contacto. Artificial intelligence, Customer service technology, Machine learning, Customer experience, automation, Conversational A.I , … [voir plus]

Building the VOICE of Your Brand! Top 30 startup in Asia (Enterprise SG/SFF). Amazon Alexa Agency (Partner) of the Year. Winimy is an AI-powered omnichannel customer engagement solution for bespoke customer experience. With our expertise and Conversation Engine architecture for artificial intelligence (AI) chat and voice solutions, we design the … [voir plus]

Unleash the Power of Azure and Generative AI WinWire “Unleashes the Power of Azure and OpenAI” to enable enterprises across Healthcare, Software and Digital Platforms (ISVs), Retail, Hi-Tech, and Manufacturing to navigate their digital transformation journey. WinWire helps its customers drive business growth and gain competitive advantage through innovative software … [voir plus]

XSELL is transforming how businesses interact with their customers to build more meaningful relationships, in real-time. XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact … [voir plus]

Powerfully simple software for frontline employee communications, task management, and microlearning. YOOBIC is an AI-powered frontline employee engagement platform. Our super app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work — all in one place, right in the palm of their hand. … [voir plus]

The customer support automation platform you won't outgrow. Powered by AI. Built for CX. Ultimate is now a @Zendesk company! Head over to our Zendesk page for the latest #ZendeskAI agent updates: https://zdsk.co/ZendeskAIAgents Artificial Intelligence, Deep Learning, Natural Language Processing, Automation, AI, Customer Experience, Customer Service, Intelligent Virtual Assistant, Intelligent … [voir plus]