Retail
Comment devenir une Retail Tech company (supply, PIM,..)
aiSperto
[Automatic translation follows] We help you deploy relevant voice solutions to interact with your customers and employees. We help you define your voice strategy and implement VoiceBots that make sense, are valuable and relevant to your Customers and Employees. These VoiceBots can interact in natural language by phone (CallBot, evolution … [voir plus]
AlloBrain
Generative AI solutions to transform CX. Understand customers deeply. Optimize operations. AlloBrain is a customer experience platform powered by Generative AI. We help large enterprises manage the voice of the customer across multiple channels, improve satisfaction, and streamline costs. Our platform integrates three innovative products: - AlloReview revolutionizes customer feedback … [voir plus]
Botmind | E-commerce Customer Support Automation | Hybrid Chatbot
Elevate E-commerce Customer Experience with Hybrid Chatbot Automation 🚀 #Botmind Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs. By automating responses to frequent and time-consuming inquiries, our hybrid chatbot seamlessly integrates with existing helpdesks without altering processes. Botmind frees up … [voir plus]
calldesk
calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents … [voir plus]
CogNeed
Live AI-Powered Insights for Better Customer Conversations. #ContactCenter #VoiceTech #AI #Startup Live AI-Powered Insights for Better Customer Conversations. [voir plus]
CogniCor Technologies
Generative AI for Advisors CogniCor is the leading Generative AI Advisor Copilot platform that fundamentally transforms the financial services sector to reach exponentially greater levels of growth, efficiency and service outcomes. Artificial Intelligence, Enterprise SaaS, Customer Experience, Enterprise Virtual Assistant, Virtual Assistant, Chatbot, Financial Services, Fintech, Insurtech, Digital Assistant, Knowledge … [voir plus]
DialogShift
Hi there! We're the German market leader for hotel chatbots. 💙 Hi there! We are the German market leader for AI in guest communication in the hotel industry. 🚀 Around 1000 hotels - from well-known hotel chains to family-run hotels with eight rooms - are supported by us in their … [voir plus]
Dixa
Conversational Customer Service Software Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service … [voir plus]
dydu
Pionnier français des chatbots. Éditeur de logiciel conversationnel : chatbot - voicebot - callbot. dydu (Do You Dream Up) édite un logiciel permettant de mettre en place une stratégie de dialogue avec les utilisateurs. Il permet de créer et d’administrer facilement des robots conversationnels intelligents, qu’ils soient chatbots, voicebots, ou … [voir plus]
Forethought
Enabling exceptional business outcomes through AI, starting with the customer experience. Forethought is the most advanced generative AI agent for customer support, trained on your unique data set. Our AI-driven solutions integrate seamlessly to resolve issues instantly, predict and prioritize tickets, and assist agents with relevant knowledge. Transform your customer … [voir plus]
Heyday by Hootsuite
Conversational AI platform that empowers brands to deliver exceptional experiences at scale. Heyday is a conversational AI platform on a mission to make buying from a brand as easy as messaging a friend. Using our AI-powered virtual assistant, live chat and video shopping features, shoppers can get the same interactive, … [voir plus]
Hubtype
We know you want digital transformations. Visionary ones. Create customer service automation that your clients love 💜 Hubtype empowers companies to have meaningful interactions with their audience across various messaging platforms. 💡 Say goodbye to costly, inefficient, and difficult-to-scale channels like phone and email. With Hubtype, you tap into the … [voir plus]
ILLUIN Technology
[Automatic translation follows] Bright solutions to strategic challenges. With a specific focus on AI for all businesses. With their scientific and technological expertise, and their knowledge of Design Thinking and UX, Illuin Technology's makers occupy a unique place at the heart of innovation and the digital transformation of companies. Our … [voir plus]
Langcode
We connect AI and Humans through Conversational eXperience Platform (Conversational AI Platform) [VISION] #1 Partner for AI Democratization [MISSION] Connect AI and Humans through Conversation Langcode provides 3C solutions* for business acceleration, centering on Langcode CXP (Conversational eXperience Platform), an enterprise conversational AI platform for improving customer experience (CX) and … [voir plus]
Mavenoid
Genius product support. Brilliant ROI. Mavenoid is the Intelligent Support Platform specifically designed for products and devices. Mavenoid’s purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support that delivers resolution rates of 58% and up. With Mavenoid, product manufacturers and sellers provide genius level customer support … [voir plus]
Netomi
Empowering the highest quality customer experiences. Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, … [voir plus]
noci.io
AI expert system and generative AI for products' recommendation. Qualifying customer needs through conversations. Since 2017, NOCI has developed an AI expert system in product’s recommendation based on the understanding customer needs in context. The integrated generative AI provides an added level of flexibility to engage in the most complex … [voir plus]
Pypestream
The Happiness Platform Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the … [voir plus]
Reply.ai
Acquired by Kustomer. Customer Service Automation Platform. Ranked Top 10 Conversational AI platforms by Forrester. Acquired by Kustomer. Reply makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels. The only startup ranked Top 10 Chatbots for Enterprise Customer Service by … [voir plus]
Rulai, Inc.
The Enterprise Conversational Computing platform Rulai’s Low-Code, Omnichannel, and End-to-end Conversational AI platform lets companies build virtual assistants to increase self-service capabilities at every touchpoint. Rulai’s level-3 Conversational AI technology makes it easy for domain experts to create and customize powerful virtual agents to support a variety of use cases … [voir plus]
SentiSum
Sentisum is an advanced AI Insights company that brings together all your customer conversations and feedback. SentiSum turns every customer feedback into clear, easy-to-use insights. We scan, analyze, and alert you to issues instantly, so you can keep customers happy and build a stronger brand. We're on a mission to … [voir plus]
Simplr
Transforming CX with AI-Powered Customer Support. Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool … [voir plus]
Solvemate
Solvemate enables brands to deliver quality customer service through meaningful conversations. Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when … [voir plus]
Spectrm
Spectrm empowers brands to automate one to one conversations with customers in real-time on search, social and display. Make messaging your #1 CRM channel to build lifelong customer relationships. Spectrm is the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, teams … [voir plus]
Spellz
AI Selfcare Automation for the Insurance Industry We help Insurance professionals with policy & claim management automation using vertical GenAI models...It’s easy and it’s hallucination-free. Spellz Selfcare Portal-as-a-Service (SPaaS) is an innovative LLM-powered selfcare interface that can process any policyholder request, from simple administrative questions to complex claim notices. 🔐 … [voir plus]
Tethr, a Creovai company
When your customers talk, Tethr listens. Tethr and Awaken Intelligence have merged to become Creovai, bringing together best-in-class conversation intelligence and real-time agent guidance. Together, we share a vision of AI’s power to transform customer and employee experiences. Our solutions enable contact center leaders to find new ways to improve … [voir plus]
Ushur
Make your work flowTM Ushur delivers the world’s first AI-powered Customer Experience AutomationTM platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind … [voir plus]
ViaSay (ex Mindsay)
ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]
Visor.ai
No-code Conversational AI Platform for Customer Service Automation. Smart Interactions and Workflows made easy. Visor.ai is an Artificial Intelligence-powered platform that enables to optimize and automate Customer Service interactions without coding. If your team struggles to manage a huge volume of contacts and handles recurrent communications through calls, messages or … [voir plus]
Vozy
Transformamos el servicio al cliente del Enterprise, automatizando lo repetitivo y escalando lo crítico con IA. Combinamos IA conversacional y automatización para aprovechar el poder de las interacciones y mejorar la experiencia del cliente en cada contacto. Artificial intelligence, Customer service technology, Machine learning, Customer experience, automation, Conversational A.I , … [voir plus]
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