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Your guide to delivering game changing customer experiences. Produced by Simpler Media Group, CMSWire is the leading publication covering digital customer experience methodologies, tools and operations. We speak to CMOs, CX Executives, Directors of Digital, E-commerce leaders and Customer Service leaders. Our daily updates, research, podcasts and learning events act … [voir plus]

Supercharge your customer experience with AI automation across chat, search, messenger, knowledge management and more. Trusted by over 1,000 companies globally to impove customer experience at scale, resolve customer service issues automatically, and boost sales. Supercharge your customer experience with AI automation across chatbot, search, messenger, knowledge management and more. … [voir plus]

The #1 Generative AI platform for personalized service, conversational marketing and better digital expériences for all. L'IA Générative de l'Expérience Client : Nous sommes des «game changers » passionnés d’expérience client... qui refusons le statu quo. Opportunity est la solution d'IA conversationnelle préférée des entreprises pour automatiser leurs échanges clients … [voir plus]