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Solutions d'IA générative autour du texte

batvoice AI
Turn your calls into best actions Customer-relation departments and executive management use Batvoice to boost sales and customer satisfaction, and save costs by automating scorings (compliance & satisfaction) and coaching. Batvoice is a unique AI that transcribes service calls content & picks-up on emotional cues to turn topics and paint … [voir plus]

e-bot7 - AI for Customer Service (acquired by Liveperson Inc)
We automate conversational workflows with Artificial Intelligence. Simple. Fast. Efficient. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves … [voir plus]

Humley
Revolutionise Customer Experiences & Boost Efficiencies with Conversational AI. At Humley, we're on a mission to revolutionize the way businesses engage with their customers through the safe and controlled application of advanced AI technology. Our vision is to empower organizations to harness the power of Conversational AI to streamline operations, … [voir plus]

Mavenoid
The #1 AI agent for product support. Mavenoid is the #1 AI agent for product support, built for the world of complex products and hardware. It helps brands deliver fast, intelligent, and scalable support across the entire product journey, from pre-sales guidance and setup to troubleshooting and repair. While traditional … [voir plus]

Simplr
Transforming CX with AI-Powered Customer Support. Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool … [voir plus]

Ushur
Make your work flowTM Ushur delivers the world’s first AI-powered Customer Experience AutomationTM platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind … [voir plus]

ViaSay (ex Mindsay)
ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]

XSELL Technologies
XSELL transforms the way businesses interact with their customers by discovering and amplifying the top performing call center agent behaviors that lead to successful business outcomes. To do this, XSELL leverages artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they … [voir plus]