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Turn your calls into best actions Customer-relation departments and executive management use Batvoice to boost sales and customer satisfaction, and save costs by automating scorings (compliance & satisfaction) and coaching. Batvoice is a unique AI that transcribes service calls content & picks-up on emotional cues to turn topics and paint … [voir plus]

The AI Intelligence Layer for the Wealth Management Industry CogniCor's Advisor Copilot is an intelligence layer that helps RIAs operate at a new level of leverage at 3 levels. Our embedded Intelligence layer transforms how advisors work with each Household—client review, AI assisted meetings, automating routine tasks, augmenting decision-making. Secondly, … [voir plus]

We automate conversational workflows with Artificial Intelligence. Simple. Fast. Efficient. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves … [voir plus]

AI agents for enterprise customer experience. Launched in 2018, Forethought offers the world’s most advanced AI agents for CX—enterprise-ready and built for every customer moment. Supporting billions of interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought AI agents think, act, and improve, delivering better customer experiences and … [voir plus]

Revolutionise Customer Experiences & Boost Efficiencies with Conversational AI. At Humley, we're on a mission to revolutionize the way businesses engage with their customers through the safe and controlled application of advanced AI technology. Our vision is to empower organizations to harness the power of Conversational AI to streamline operations, … [voir plus]

AI Text Analytics And Concept-Level Sentiment For Optimizing Customer Experience - Luminoso is becoming Cemantica! Luminoso is now part of Cemantica's Journey Value Management Platform, providing AI-powered experience insights. www.cemantica.com Luminoso DaylightTM AI revolutionizes the way you comprehend your customers to improve CSAT scores faster and with pinpoint accuracy. Luminoso … [voir plus]

The AI-powered product support platform Mavenoid is the AI-powered product support platform purpose-built for manufacturers of physical products. Our multimodal AI meets customers where they are across text, voice, image, and video, understanding the problem exactly as they describe it. Designed for high support volumes and device-dependent customer relationships, it … [voir plus]

Conversational AI agents that reimagine how you connect with your customers Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI. Our AI agents help organizations unlock measurable business value such as cost savings, revenue growth, operational efficiency and customer loyalty. With more than seven … [voir plus]

Transforming CX with AI-Powered Customer Support. Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool … [voir plus]

When your customers talk, Tethr listens. Tethr is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. Voice-to-text Transcription, Speech Analytics, Voice of the Customer, … [voir plus]

Make your work flowTM Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle. Its platform combines proactive outbound engagement and inbound self-service with enterprise-grade AI agents, no-code deployment, and a trust-native architecture that enforces HIPAA, … [voir plus]

ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]

Building the VOICE of Your Brand! Top 30 startup in Asia (Enterprise SG/SFF). Amazon Alexa Agency (Partner) of the Year. Winimy is an AI-powered omnichannel customer engagement solution for bespoke customer experience. With our expertise and Conversation Engine architecture for artificial intelligence (AI) chat and voice solutions, we design the … [voir plus]

WinWire unleashes the Power of Agentic AI to deliver innovative solutions that help our customers gain competitive advantage. WinWire is at the forefront of enabling enterprises in the Healthcare and Software and Digital Platforms (SDP) sectors to embark on a transformative Agentic AI journey. As a globally recognized, multi-award-winning Agentic … [voir plus]

XSELL transforms the way businesses interact with their customers by discovering and amplifying the top performing call center agent behaviors that lead to successful business outcomes. To do this, XSELL leverages artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they … [voir plus]