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Your guide to delivering game changing customer experiences. Produced by Simpler Media Group, CMSWire is the leading publication covering customer experience and digital experience methodologies, tools and operations. We speak to CMOs, contact center leaders, customer service leaders, customer experience leaders, senior marketing technologists and chief data officers. Our daily … [voir plus]

High-quality ISO:27001 secure multilingual videos, avatars, software devs, data services. Creators of GAI Translate Guildhawk is an official supplier of ISO:27001 certified secure multilingual video production, digital human avatars, software development, data services, translation and interpreting solutions to global organisations. Clients include Amgen, Equinix Data Centres, Mundipharma, Mitsubishi Heavy Industries, … [voir plus]

The right data to make the right hire. Human Potential Intelligence is the future of hiring – enabling organizations to elevate the hiring conversation from evaluating candidates’ credentials to understanding what they are capable of. HireVue’s deep expertise in science, AI and data, helps companies understand candidates’ unique skills and … [voir plus]

Edit hours of video - in minutes, not days. With Reduct.Video, professionals, creatives, and communities inspire action by highlighting the insights and stories contained within the conversations they record on video. Our transcript-based video search and editing solution uncomplicates workflows across projects and teams, allowing anyone to quickly identify, package, … [voir plus]

AI customer service you can trust. Talkative empowers contact centre leaders with a secure AI layer that’s flexible, fast to deploy, and easy to manage. With our unique knowledge base and prompt methodology, we provide a complete AI solution that delivers accurate and brand-aligned customer service across channels, integrates with … [voir plus]