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SentiSum
SentiSum automates tagging and sentiment analysis of customer conversations to put VoC at the centre of your business
SentiSum is your AI-driven CX Copilot transforming customer insights. We're on a mission to end the tiresome manual analysis and reporting process, providing your team with automated, actionable insights at your fingertips.
Our powerful platform integrates with all data channels within your enterprise, including voice calls, allowing us to analyze large volumes of data easily. Our advanced Natural Language Processing (NLP) technology supports over 100 languages, ensuring no customer's voice goes unheard.
With SentiSum, you can convert one-time customers into lifetime advocates, maximizing customer value and organic growth.
Our generative AI user interface makes it simple to navigate through complex data, enabling confident decision-making and an improved customer experience.
Join us in the revolution of customer experience management. With SentiSum, it's CX Analysis Made Fun!
Customer Experience Management, sentiment analysis, CX, NLP, Omnichannel Analytics, Customer Experience, Customer Reviews, Customer support, customer service, customer experience, and text analytics
SentiSum | AI-Powered Customer Experience Analytics Platform
SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.