Your guide to delivering game changing customer experiences.

Produced by Simpler Media Group, CMSWire is the leading publication covering digital customer experience methodologies, tools and operations. We speak to CMOs, CX Executives, Directors of Digital, E-commerce leaders and Customer Service leaders. Our daily updates, research, podcasts and learning events act as your guide to delivering game changing customer experiences.

CMSWire.com publishes 150+ unique monthly articles, offers educational webinars, produces two conferences and draws together a community of over 5 million influential digital business leaders comprised of software buyers, seasoned practitioners, vendors and analysts.

Clients include Adobe, BMC, IBM, Lytics, Medallia, Microsoft, OpenText, Oracle, Nintex, SAP, Sitecore, Workfront, Wrike and many others.

Digital Marketing, Customer Experience, Marketing Automation, Machine Learning , Artificial intelligence, Sitecore, Digital Experience, E-Commerce, Customer Data Management, Customer Data Platforms, Digital Analytics, Adobe, SalesForce, Microsoft, SAP, IBM, Customer Journeys, Customer Service, Call Centers, and Conversational AI