Tymely
The first Tribal Intelligence AI agent
Tymely is the first Tribal Intelligence AI- a customer service AI agent that fully resolves +70% of support tickets - without compromising quality. Most AI tools rely mainly on documentation, resulting in low automation and poor customer experience. Tymely is different. We map the agents’ tribal knowledge: thousands of unwritten scenarios, edge cases, and nuances they use every day. By mapping the tribal knowledge, Tymely's AI reasons like the best agents, leading to high automation, reduced support costs, higher CSAT, and increased revenue.
AI for Customer Service and eCommerce Customer Service
Indistinguishable from human reps
Tymely is an AI customer service agent that handles retailers' most complex tickets end-to-end and guarantees best-in-class performance with a breakthrough 99.5% accuracy, 70% cost savings and 80% ticket coverage
