The AI-powered product support platform

Mavenoid is the AI-powered product support platform purpose-built for manufacturers of physical products.

Our multimodal AI meets customers where they are across text, voice, image, and video, understanding the problem exactly as they describe it. Designed for high support volumes and device-dependent customer relationships, it supports customers across the full product life cycle and scales self-service across large product portfolios, different models, deep support content, and multiple markets, so support teams can grow without adding headcount. The result is the highest resolution rates in the industry: 67%+ self-service resolution, 90%+ containment, and a 2.7x ROI.

customer service automation, technical support automation, troubleshooting, AI, machine learning, chatbots, virtual agents, virtual support agents, customer experience, customer support, customer service, technical support, support automation, remote support, and product support