Data & IA
Data & IA : enjeux, bonnes pratiques et impacts
Botmind | E-commerce Customer Support Automation | Hybrid Chatbot
Elevate E-commerce Customer Experience with Hybrid Chatbot Automation 🚀 #Botmind Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs. By automating responses to frequent and time-consuming inquiries, our hybrid chatbot seamlessly integrates with existing helpdesks without altering processes. Botmind frees up … [voir plus]
Cobbai
AI agents for customer service Cobbai is the easiest platform to deploy AI agents for customer service. Our three advanced AI agents help businesses automate support, streamline operations, and turn every interaction into an opportunity. Front is a conversational agent for customer-facing interactions, providing autonomous guidance through both pre-sales and … [voir plus]
CogniCor Technologies
Generative AI for Advisors CogniCor is the leading Generative AI Advisor Copilot platform that fundamentally transforms the financial services sector to reach exponentially greater levels of growth, efficiency and service outcomes. Artificial Intelligence, Enterprise SaaS, Customer Experience, Enterprise Virtual Assistant, Virtual Assistant, Chatbot, Financial Services, Fintech, Insurtech, Digital Assistant, Knowledge … [voir plus]
e-bot7 - AI for Customer Service (acquired by Liveperson Inc)
We automate conversational workflows with Artificial Intelligence. Simple. Fast. Efficient. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves … [voir plus]
JRNY | AI
We help insurance providers simplify the customer journey JRNY's Insurance Customer Journey Platform makes the insurance customer journey simpler and easier than ever before. By simplifying the customer journey insurers can improve conversion rates, customer retention, radically increase their understanding into customer behaviour, reduce call centre overload, and improve compliance … [voir plus]
Linc by Capacity
Gen 3 CX Automation Purpose Built For Retail Linc, ThirdChannel's Digital Solution, is a CX Automation platform designed for enterprise retail eCommerce. Our award-winning AI digital workforce delivers exceptional multi-channel customer experiences, reducing support costs, increasing revenue, and enhancing customer lifetime value. Trusted brands using Linc include Carter’s OshKosh, Lamps … [voir plus]
Senso
A new way for enterprises to unlock P&L impacting efficiency across their customer service workflows Senso has invented a new way for enterprises to unlock P&L impacting efficiency across their customer service workflows using Generative AI. We're starting in financial services industry where 40% of the time, support staff put … [voir plus]
Ushur
Make your work flowTM Ushur delivers the world’s first AI-powered Customer Experience AutomationTM platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind … [voir plus]
Winimy.ai
Building the VOICE of Your Brand! Top 30 startup in Asia (Enterprise SG/SFF). Amazon Alexa Agency (Partner) of the Year. Winimy is an AI-powered omnichannel customer engagement solution for bespoke customer experience. With our expertise and Conversation Engine architecture for artificial intelligence (AI) chat and voice solutions, we design the … [voir plus]
YOOBIC
Powerfully simple software for retail employee communications, task management, and microlearning. YOOBIC is a frontline employee engagement platform, empowering the world’s top retailers to thrive by unleashing the potential of their frontline teams. In a single platform, YOOBIC connects HQ and store teams with purpose-built tools for communication, task management, … [voir plus]