Data & IA

[Automatic translation follows] We help you deploy relevant voice solutions to interact with your customers and employees. We help you define your voice strategy and implement VoiceBots that make sense, are valuable and relevant to your Customers and Employees. These VoiceBots can interact in natural language by phone (CallBot, evolution … [voir plus]

Generative AI solutions to transform CX. Understand customers deeply. Optimize operations. AlloBrain is a customer experience platform powered by Generative AI. We help large enterprises manage the voice of the customer across multiple channels, improve satisfaction, and streamline costs. Our platform integrates three innovative products: - AlloReview revolutionizes customer feedback … [voir plus]

We bring AI to the real human world. All-In-One platform enhancing customer experience. Our mission is to provide companies with the advanced digital transformation of contact centers. In 2019, customer center experts teamed up with artificial intelligence enthusiasts and Born Digital was born. We created virtual assistants, which we first … [voir plus]

Elevate E-commerce Customer Experience with Hybrid Chatbot Automation 🚀 #Botmind Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs. By automating responses to frequent and time-consuming inquiries, our hybrid chatbot seamlessly integrates with existing helpdesks without altering processes. Botmind frees up … [voir plus]

calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents … [voir plus]

Strategy and Performance for Conversational Collaborative AI CCAI's expertise enables you to pursue ambitious AI and ML goals for your business. Through smart strategies, plans, and evaluation, we help you create great product experiences using conversational and collaborative AI/ML. Artificial Intelligence, Product Management, Product Strategy, User Experience, Business Outcomes, Customer … [voir plus]

We create intelligent voice and chat bots for marketing, sales and support in minutes. Take your business to the customer. Offer 24/7 availability through messaging apps and voice devices. + Connect with over 5 billion people using messaging apps per month in 100+ languages. + Scale your market presence in … [voir plus]

AI agents for customer service Cobbai is the easiest platform to deploy AI agents for customer service. Our three advanced AI agents help businesses automate support, streamline operations, and turn every interaction into an opportunity. Front is a conversational agent for customer-facing interactions, providing autonomous guidance through both pre-sales and … [voir plus]

Live AI-Powered Insights for Better Customer Conversations. #ContactCenter #VoiceTech #AI #Startup Live AI-Powered Insights for Better Customer Conversations. [voir plus]

Generative AI for Advisors CogniCor is the leading Generative AI Advisor Copilot platform that fundamentally transforms the financial services sector to reach exponentially greater levels of growth, efficiency and service outcomes. Artificial Intelligence, Enterprise SaaS, Customer Experience, Enterprise Virtual Assistant, Virtual Assistant, Chatbot, Financial Services, Fintech, Insurtech, Digital Assistant, Knowledge … [voir plus]

Hi there! We're the German market leader for hotel chatbots. 💙 Hi there! We are the German market leader for AI in guest communication in the hotel industry. 🚀 Around 1000 hotels - from well-known hotel chains to family-run hotels with eight rooms - are supported by us in their … [voir plus]

Conversational Customer Service Software Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service … [voir plus]

Pionnier français des chatbots. Éditeur de logiciel conversationnel : chatbot - voicebot - callbot. dydu (Do You Dream Up) édite un logiciel permettant de mettre en place une stratégie de dialogue avec les utilisateurs. Il permet de créer et d’administrer facilement des robots conversationnels intelligents, qu’ils soient chatbots, voicebots, ou … [voir plus]

We automate conversational workflows with Artificial Intelligence. Simple. Fast. Efficient. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves … [voir plus]

[Automatic translation follows] Deploy AI to support your growth Flowwi is an AIAA (Artificial Intelligence Automation Agency) that allows companies to exploit the potential of AI to increase the value delivered to their customers, gain productivity and increase their turnover. Thanks to our intelligent solutions, our customers can offer their … [voir plus]

Enabling exceptional business outcomes through AI, starting with the customer experience. Forethought is the most advanced generative AI agent for customer support, trained on your unique data set. Our AI-driven solutions integrate seamlessly to resolve issues instantly, predict and prioritize tickets, and assist agents with relevant knowledge. Transform your customer … [voir plus]

Conversational AI platform that empowers brands to deliver exceptional experiences at scale. Heyday is a conversational AI platform on a mission to make buying from a brand as easy as messaging a friend. Using our AI-powered virtual assistant, live chat and video shopping features, shoppers can get the same interactive, … [voir plus]

We know you want digital transformations. Visionary ones. Create customer service automation that your clients love 💜 Hubtype empowers companies to have meaningful interactions with their audience across various messaging platforms. 💡 Say goodbye to costly, inefficient, and difficult-to-scale channels like phone and email. With Hubtype, you tap into the … [voir plus]

Revolutionise Customer Experiences & Boost Efficiencies with Conversational AI. At Humley, we're on a mission to revolutionize the way businesses engage with their customers through the safe and controlled application of advanced AI technology. Our vision is to empower organizations to harness the power of Conversational AI to streamline operations, … [voir plus]

[Automatic translation follows] Bright solutions to strategic challenges. With a specific focus on AI for all businesses. With their scientific and technological expertise, and their knowledge of Design Thinking and UX, Illuin Technology's makers occupy a unique place at the heart of innovation and the digital transformation of companies. Our … [voir plus]

We help insurance providers simplify the customer journey JRNY's Insurance Customer Journey Platform makes the insurance customer journey simpler and easier than ever before. By simplifying the customer journey insurers can improve conversion rates, customer retention, radically increase their understanding into customer behaviour, reduce call centre overload, and improve compliance … [voir plus]

We connect AI and Humans through Conversational eXperience Platform (Conversational AI Platform) [VISION] #1 Partner for AI Democratization [MISSION] Connect AI and Humans through Conversation Langcode provides 3C solutions* for business acceleration, centering on Langcode CXP (Conversational eXperience Platform), an enterprise conversational AI platform for improving customer experience (CX) and … [voir plus]

Gen 3 CX Automation Purpose Built For Retail Linc, ThirdChannel's Digital Solution, is a CX Automation platform designed for enterprise retail eCommerce. Our award-winning AI digital workforce delivers exceptional multi-channel customer experiences, reducing support costs, increasing revenue, and enhancing customer lifetime value. Trusted brands using Linc include Carter’s OshKosh, Lamps … [voir plus]

AI Text Analytics And Concept-Level Sentiment For Optimizing Customer Experience Luminoso DaylightTM AI revolutionizes the way you comprehend your customers to improve CSAT scores faster and with pinpoint accuracy. Luminoso Technologies is a global leader in the Natural Language Understanding market. It was born out of the prestigious MIT Media … [voir plus]

Genius product support. Brilliant ROI. Mavenoid is the Intelligent Support Platform specifically designed for products and devices. Mavenoid’s purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support that delivers resolution rates of 58% and up. With Mavenoid, product manufacturers and sellers provide genius level customer support … [voir plus]

Empowering the highest quality customer experiences. Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, … [voir plus]

AI expert system and generative AI for products' recommendation. Qualifying customer needs through conversations. Since 2017, NOCI has developed an AI expert system in product’s recommendation based on the understanding customer needs in context. The integrated generative AI provides an added level of flexibility to engage in the most complex … [voir plus]

The Happiness Platform Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the … [voir plus]

Acquired by Kustomer. Customer Service Automation Platform. Ranked Top 10 Conversational AI platforms by Forrester. Acquired by Kustomer. Reply makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels. The only startup ranked Top 10 Chatbots for Enterprise Customer Service by … [voir plus]

The Enterprise Conversational Computing platform Rulai’s Low-Code, Omnichannel, and End-to-end Conversational AI platform lets companies build virtual assistants to increase self-service capabilities at every touchpoint. Rulai’s level-3 Conversational AI technology makes it easy for domain experts to create and customize powerful virtual agents to support a variety of use cases … [voir plus]