Data & IA

[Automatic translation follows] Bright solutions to strategic challenges. With a specific focus on AI for all businesses. With their scientific and technological expertise, and their knowledge of Design Thinking and UX, Illuin Technology's makers occupy a unique place at the heart of innovation and the digital transformation of companies. Our … [voir plus]

Supercharge your customer experience with AI automation across chat, search, messenger, knowledge management and more. Trusted by over 1,000 companies globally to impove customer experience at scale, resolve customer service issues automatically, and boost sales. Supercharge your customer experience with AI automation across chatbot, search, messenger, knowledge management and more. … [voir plus]

We help insurance providers simplify the customer journey JRNY's Insurance Customer Journey Platform makes the insurance customer journey simpler and easier than ever before. By simplifying the customer journey insurers can improve conversion rates, customer retention, radically increase their understanding into customer behaviour, reduce call centre overload, and improve compliance … [voir plus]

We connect AI and Humans through Conversational eXperience Platform (Conversational AI Platform) [VISION] #1 Partner for AI Democratization [MISSION] Connect AI and Humans through Conversation Langcode provides 3C solutions* for business acceleration, centering on Langcode CXP (Conversational eXperience Platform), an enterprise conversational AI platform for improving customer experience (CX) and … [voir plus]

Bridging the gap between imagination and creation ✨ Lightricks, an AI-first company, is revolutionizing how visual content is created. With a mission to bridge the gap between imagination and creation, Lightricks is dedicated to bringing cutting-edge technology to the creative and business spaces. Our AI photo and video generation models, … [voir plus]

Gen 3 CX Automation Purpose Built For Retail Linc, ThirdChannel's Digital Solution, is a CX Automation platform designed for enterprise retail eCommerce. Our award-winning AI digital workforce delivers exceptional multi-channel customer experiences, reducing support costs, increasing revenue, and enhancing customer lifetime value. Trusted brands using Linc include Carter’s OshKosh, Lamps … [voir plus]

AI Text Analytics And Concept-Level Sentiment For Optimizing Customer Experience Luminoso DaylightTM AI revolutionizes the way you comprehend your customers to improve CSAT scores faster and with pinpoint accuracy. Luminoso Technologies is a global leader in the Natural Language Understanding market. It was born out of the prestigious MIT Media … [voir plus]

Genius product support. Brilliant ROI. Mavenoid is the Intelligent Support Platform specifically designed for products and devices. Mavenoid’s purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support that delivers resolution rates of 58% and up. With Mavenoid, product manufacturers and sellers provide genius level customer support … [voir plus]

Empowering the highest quality customer experiences. Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, … [voir plus]

AI expert system and generative AI for products' recommendation. Qualifying customer needs through conversations. Since 2017, NOCI has developed an AI expert system in product’s recommendation based on the understanding customer needs in context. The integrated generative AI provides an added level of flexibility to engage in the most complex … [voir plus]

[Automatic translation follows] Your AI voice & messaging agents capable of optimizing your customer acquisition, retention and recovery journeys. Opportunity designs intelligent agents that transform the customer experience, simplify and accelerate acquisition, retention and recovery. Available 24/7, they adapt to your needs, offering a fluid and personalized conversational experience. Opportunity … [voir plus]

The Happiness Platform Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the … [voir plus]

Scale your customer service with generative AI. At Rauda AI, we're on a mission to transform customer service with generative AI. Our innovative solution automates over 60% of customer cases, including complex scenarios beyond FAQs, by integrating with back-office systems and ticketing platforms. Most importantly, customers are happier, receiving more … [voir plus]

Acquired by Kustomer. Customer Service Automation Platform. Ranked Top 10 Conversational AI platforms by Forrester. Acquired by Kustomer. Reply makes customer service faster and smarter by automating repetitive processes and delivering instant and personalized attention on messaging channels. The only startup ranked Top 10 Chatbots for Enterprise Customer Service by … [voir plus]

Consumer Insights from Online Reviews Powered by Generative AI Revuze is a leader in Generative AI analysis for online reviews, revolutionizing the consumer insights landscape. With years of experience leveraging LLM training, Revuze unlocks the full potential of insights from verified buyers across multiple e-commerce sources. Our cutting-edge solutions empower … [voir plus]

The Enterprise Conversational Computing platform Rulai’s Low-Code, Omnichannel, and End-to-end Conversational AI platform lets companies build virtual assistants to increase self-service capabilities at every touchpoint. Rulai’s level-3 Conversational AI technology makes it easy for domain experts to create and customize powerful virtual agents to support a variety of use cases … [voir plus]

A new way for enterprises to unlock P&L impacting efficiency across their customer service workflows Senso has invented a new way for enterprises to unlock P&L impacting efficiency across their customer service workflows using Generative AI. We're starting in financial services industry where 40% of the time, support staff put … [voir plus]

Sentisum is an advanced AI Insights company that brings together all your customer conversations and feedback. SentiSum turns every customer feedback into clear, easy-to-use insights. We scan, analyze, and alert you to issues instantly, so you can keep customers happy and build a stronger brand. We're on a mission to … [voir plus]

Transforming CX with AI-Powered Customer Support. Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool … [voir plus]

[Automatic translation follows] Technology is nothing without creativity. #CustomerExperienceInteraction #IntelligentProcessAutomation #AI_Analytics We believe in a successful combination of people & technology SOGEDES supports you in the successful design and digital transformation of your customer communication, business processes and the management of employee resources involved. "Anything as a Service" We offer … [voir plus]

Solvemate enables brands to deliver quality customer service through meaningful conversations. Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when … [voir plus]

Spectrm empowers brands to automate one to one conversations with customers in real-time on search, social and display. Make messaging your #1 CRM channel to build lifelong customer relationships. Spectrm is the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, teams … [voir plus]

AI Selfcare Automation for the Insurance Industry We help Insurance professionals with policy & claim management automation using vertical GenAI models...It’s easy and it’s hallucination-free. Spellz Selfcare Portal-as-a-Service (SPaaS) is an innovative LLM-powered selfcare interface that can process any policyholder request, from simple administrative questions to complex claim notices. 🔐 … [voir plus]

Strategic advisor & tech partner offering consulting services, software development, data ai& expert staff augmentation. Empowering Excellence through Technology: Sphere is more than a technology consultancy; we're your catalyst for success. With strategy, data, design, engineering, and AI as our tools, we empower organizations to redefine their potential and achieve … [voir plus]

Our vision is a world without queues, without keypad navigation, with instant service. Our vision is a world without queues, without keypad navigation, with instant service. We’re proud to transform the customer experience for hundreds of millions of consumers around the world, powering millions of interactions every day across our … [voir plus]

When your customers talk, Tethr listens. Tethr and Awaken Intelligence have merged to become Creovai, bringing together best-in-class conversation intelligence and real-time agent guidance. Together, we share a vision of AI’s power to transform customer and employee experiences. Our solutions enable contact center leaders to find new ways to improve … [voir plus]

Make your work flowTM Ushur delivers the world’s first AI-powered Customer Experience AutomationTM platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind … [voir plus]

ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI. We help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build … [voir plus]

No-code Conversational AI Platform for Customer Service Automation. Smart Interactions and Workflows made easy. Visor.ai is an Artificial Intelligence-powered platform that enables to optimize and automate Customer Service interactions without coding. If your team struggles to manage a huge volume of contacts and handles recurrent communications through calls, messages or … [voir plus]

Transformamos el servicio al cliente del Enterprise, automatizando lo repetitivo y escalando lo crítico con IA. Combinamos IA conversacional y automatización para aprovechar el poder de las interacciones y mejorar la experiencia del cliente en cada contacto. Artificial intelligence, Customer service technology, Machine learning, Customer experience, automation, Conversational A.I , … [voir plus]